New Client Onboarding
Step 1: New Client Intake Form (below)
– Complete the intake form for approval.
– Once approved, you will receive a confirmation email with a link to schedule an assessment for your dog(s).
Step 2: Doggie Daycare Assessment
– Bring your dog in for a full-day assessment. Drop-off is at 7:00 AM, and pick-up is at 1:30 PM.
– You will receive an email with explicit instructions to prepare for the assessment day. Please follow these directions carefully to ensure the day runs smoothly.
– During this assessment, we evaluate your dog’s walking skills, socialization with other dogs, and overall behavior.
Step 3: Post-Assessment Review
– After the assessment, we’ll discuss the day with you and determine the next steps.
– If your dog passes, they will be invited to book a single day of doggie daycare to continue the process.
Step 4: Single Daycare Sessions (1 to 3 Days)
– Your dog will attend 1 to 3 single daycare sessions with pick-up and drop-off service.
– Even though your dog has passed the initial assessment, we’ll continue to evaluate their comfort and behavior during these sessions.
Once Approved:
– New clients can then purchase a 5 or 10-pack of daycare sessions.
– A 20-pack option becomes available after one month of enrollment.
Why We Take It Slow:
– Dogs can behave differently day-to-day due to new environments, varying energies, and interactions with unfamiliar dogs.
– This gradual process ensures your dog remains comfortable, happy, and enjoys their daycare experience.
Thank you for trusting us with your furry family member!

